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At a bankLesson 1 of 2

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13 min

Who works at a bank

Behind the counter at a bank are tellers, personal bankers, lenders and a branch manager, and behind the walls a whole back office you never see. Meet every team, and spend a day at the teller window.

Ticket 01 · The guess

How many are tellers?

Out of every hundred people working at US banks, credit unions and related lenders, how many are tellers, the people at the window who take deposits and pay out cash?

40 people
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Sources and every number (9)

Sources

  • Occupational Employment and Wage Statistics, May 2025: Credit Intermediation and Related Activities (5221 and 5223 only), employment and wages by occupation (tellers, loan officers, credit analysts, personal bankers and others) · U.S. Bureau of Labor Statistics, 2025
  • JPMorgan Chase & Co. Form 10-K for the fiscal year ended December 31, 2025 · JPMorgan Chase & Co. (filed with the U.S. SEC), 2025
  • FDIC-Insured Institutions Reported Return on Assets of 1.37 Percent and Net Income of $90.1 Billion in Second Quarter 2026 (Quarterly Banking Profile press release) · Federal Deposit Insurance Corporation, 2026
  • 31 CFR 1010.311: Filing obligations for reports of transactions in currency · Electronic Code of Federal Regulations (Financial Crimes Enforcement Network rules), 2026
  • Employment Projections: Occupational projections, 2025-35, and worker characteristics, 2025 (table 1.2) · U.S. Bureau of Labor Statistics, 2025
  • 31 CFR 1010.313: Aggregation (several cash transactions in one business day) · Electronic Code of Federal Regulations (Financial Crimes Enforcement Network rules), 2026
  • 31 CFR 1010.314: Structured transactions · Electronic Code of Federal Regulations (Financial Crimes Enforcement Network rules), 2026
  • Family Emergency Scams · Federal Trade Commission, Consumer Advice, 2026
  • O*NET OnLine: Securities, Commodities, and Financial Services Sales Agents (41-3031.00), sample of reported job titles · O*NET, U.S. Department of Labor, Employment and Training Administration, 2026

Every number

  • 2 million jobsbls.gov ·2025 · All jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 314,650 jobsbls.gov ·2025 · Tellers. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 16 peoplebls.gov ·2025 · Worked out: 314,650 jobs out of 2 million jobs, for every hundred. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 118,670 jobsbls.gov ·2025 · Customer service representatives. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 34,390 jobsbls.gov ·2025 · New accounts clerks. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 257,110 jobsbls.gov ·2025 · Securities, commodities and financial services sales agents, the group BLS counts personal bankers in. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 44,920 jobsbls.gov ·2025 · Personal financial advisors. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 145,430 jobsbls.gov ·2025 · Loan officers. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 83,760 jobsbls.gov ·2025 · Loan interviewers and clerks. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 30,150 jobsbls.gov ·2025 · Credit analysts. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 240,870 jobsbls.gov ·2025 · Management jobs, branch managers included. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 170,720 jobsbls.gov ·2025 · Computer and mathematical jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 121,760 jobsbls.gov ·2025 · Worked out: compliance officers, financial examiners, financial risk specialists, accountants and auditors, and bookkeeping clerks, added together. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 23.4%bls.gov ·2025 · Worked out: tellers (314,650 jobs), customer service representatives (118,670 jobs) and new accounts clerks (34,390 jobs), as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 15.1%bls.gov ·2025 · Worked out: financial services sales agents (257,110 jobs) and personal financial advisors (44,920 jobs), as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 13.0%bls.gov ·2025 · Worked out: loan officers (145,430 jobs), loan interviewers and clerks (83,760 jobs) and credit analysts (30,150 jobs), as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 12.0%bls.gov ·2025 · Worked out: management jobs (240,870 jobs), as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 8.5%bls.gov ·2025 · Worked out: computer and mathematical jobs (170,720 jobs), as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 6.1%bls.gov ·2025 · Worked out: risk, compliance and accounting jobs (121,760 jobs), as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 21.9%bls.gov ·2025 · Worked out: everything else (office supervisors, secretaries, collectors, lawyers, security and more): what's left of the whole, as a share of all 2 million jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 100%bls.gov ·2025 · All jobs. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • 15 peopleexample (example number: Our example: a bank with one branch, counting everyone.) · Our example: a bank with one branch, counting everyone.
  • 60 peopleexample (example number: Our example: a community bank with five branches in one state, counting everyone.) · Our example: a community bank with five branches in one state, counting everyone.
  • 318,512 peoplesec.gov ·2025 · JPMorgan Chase's employees worldwide at the end of 2025 (its 10-K, human capital).
  • 5,083 branchessec.gov ·2025 · Chase branches at the end of 2025 (its 10-K, Consumer & Community Banking business metrics).
  • 4,238 banks and savings institutionsfdic.gov ·2026 · FDIC-insured commercial banks and savings institutions reporting for the second quarter of 2026 (the FDIC's Quarterly Banking Profile press release). Credit unions are insured separately and not counted here.
  • $10,000ecfr.gov ·2026 · A bank reports a cash transaction of more than this amount, and adds up one person's cash transactions in one business day when it knows of them (the federal cash report rules, read on eCFR).
  • $9,500example (example number: Our example: the cash the customer deposits today.) · Our example: the cash the customer deposits today.
  • $9,000example (example number: Our example: the cash she says she'll bring tomorrow.) · Our example: the cash she says she'll bring tomorrow.
  • $8,000example (example number: Our example: the wire the customer asks for.) · Our example: the wire the customer asks for.
  • $42,920/yearbls.gov ·2025 · Median yearly pay of tellers. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • $20.64/hourbls.gov ·2025 · Median hourly pay of tellers. US banks, savings institutions, credit unions and related lenders (BLS's depository credit intermediation plus activities related to credit intermediation), May 2025. BLS counts wage and salary jobs, not people or the self-employed.
  • −13.2%bls.gov ·2025 · BLS's projected change in teller jobs, all employers, 2025 to 2035.
  • 26,800 openings a yearbls.gov ·2025 · Teller openings BLS projects each year, on average, 2025 to 2035, as people retire or move to other jobs.
  • $5,000example (example number: Our example: the cash in the drawer at the start of the day.) · Our example: the cash in the drawer at the start of the day.
  • $3,240example (example number: Our example: cash the teller took in all day.) · Our example: cash the teller took in all day.
  • $4,115example (example number: Our example: cash the teller paid out all day.) · Our example: cash the teller paid out all day.
  • $4,125example (example number: Our example: worked out: $5,000 + $3,240 − $4,115, what the drawer should hold.) · Our example: worked out: $5,000 + $3,240 − $4,115, what the drawer should hold.
  • $4,105example (example number: Our example: what the teller counts in the drawer at the end of the day.) · Our example: what the teller counts in the drawer at the end of the day.
  • $20example (example number: Our example: worked out: $4,125 − $4,105.) · Our example: worked out: $4,125 − $4,105.
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