13 min
Who works at an online store
An online store has no shop floor, but someone takes the photos, buys the ads, fixes the website, answers the emails, and picks and packs every order. Meet the team, and spend a shift in the warehouse.
Ticket 01 · The guess
How many work in warehouses?
Sources and every number (5)
Sources
- Current Employment Statistics: all employees, warehousing and storage (NAICS 493), thousands, seasonally adjusted (series CES4349300001) · U.S. Bureau of Labor Statistics, 2026
- Occupational Employment and Wage Statistics, May 2025: Warehousing and Storage (NAICS 493100), employment and wages by occupation (order fillers, packers, clerks, supervisors and others) · U.S. Bureau of Labor Statistics, 2025
- Chewy, Inc. Form 10-K for the fiscal year ended February 1, 2026 · Chewy, Inc. (filed with the U.S. SEC), 2025
- Employment Projections: Occupational projections, 2025-35, and worker characteristics, 2025 (table 1.2) · U.S. Bureau of Labor Statistics, 2025
- Package Dimensions, Size Limits and Weight Guide (FAQ: What is dimensional weight and how do I calculate it?) · UPS, 2026
Every number
- 629,200 jobs
bls.gov ·2026 · January 2010: jobs at US warehousing and storage companies (including outside warehouses that pack online orders), seasonally adjusted. Stores' own warehouses can be counted elsewhere. - 1.9 million jobs
bls.gov ·2026 · March 2022, the most so far: jobs at US warehousing and storage companies (including outside warehouses that pack online orders), seasonally adjusted. Stores' own warehouses can be counted elsewhere. - 1.8 million jobs
bls.gov ·2026 · August 2026 (later months were still preliminary when read): jobs at US warehousing and storage companies (including outside warehouses that pack online orders), seasonally adjusted. Stores' own warehouses can be counted elsewhere. - 2 million jobs
bls.gov ·2025 · All jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 457,740 jobs
bls.gov ·2025 · Stockers and order fillers. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 433,060 jobs
bls.gov ·2025 · Laborers and freight, stock and material movers, hand. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 286,750 jobs
bls.gov ·2025 · Industrial truck and tractor operators. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 109,980 jobs
bls.gov ·2025 · Heavy and light truck drivers together. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 89,090 jobs
bls.gov ·2025 · Shipping, receiving and inventory clerks. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 74,380 jobs
bls.gov ·2025 · Packers and packagers, hand. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 68,470 jobs
bls.gov ·2025 · First-line supervisors of transportation and material moving workers. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 32,840 jobs
bls.gov ·2025 · General maintenance and repair workers. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 100%
bls.gov ·2025 · All jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 23.3%
bls.gov ·2025 · Worked out: 457,740 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 22.1%
bls.gov ·2025 · Worked out: 433,060 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 14.6%
bls.gov ·2025 · Worked out: 286,750 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 5.6%
bls.gov ·2025 · Worked out: 109,980 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 4.5%
bls.gov ·2025 · Worked out: 89,090 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 3.8%
bls.gov ·2025 · Worked out: 74,380 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 3.5%
bls.gov ·2025 · Worked out: 68,470 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 1.7%
bls.gov ·2025 · Worked out: 32,840 jobs out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 20.9%
bls.gov ·2025 · Worked out: every other job (office workers, customer service, managers, inspectors, cleaners and more), what's left once the groups above are taken out of 2 million jobs. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 30 people
(example number: Our example: an online clothing brand with its own small warehouse, counting everyone.) · Our example: an online clothing brand with its own small warehouse, counting everyone. - 18,000 employees
sec.gov ·2025 · Chewy's full-time and part-time employees, approximately, on the first of February 2026 (its 10-K). - $44,700
/year bls.gov ·2025 · Median yearly pay of stockers and order fillers. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - $21.49
/hour bls.gov ·2025 · Median hourly pay of stockers and order fillers. US warehousing and storage companies, May 2025. BLS counts wage and salary jobs, not people. - 8.9%
bls.gov ·2025 · BLS's projected change in stocker and order filler jobs, all employers, 2025 to 2035. - 3.5%
bls.gov ·2025 · BLS's projected growth in all US jobs, 2025 to 2035. - 430,700 openings a year
bls.gov ·2025 · Openings BLS projects each year, on average, 2025 to 2035, for stockers and order fillers, all employers. - −5.0%
bls.gov ·2025 · BLS's projected change in jobs for hand packers and packagers, all employers, 2025 to 2035. - 139 cubic inches per pound
ups.com ·2026 · UPS's divisor for dimensional weight on daily rates (retail rates use one hundred sixty-six). Other carriers set their own. - 2 pounds
(example number: Our example: the hoodie, packed.) · Our example: the hoodie, packed. - 18 inches
(example number: Our example: the big box's length.) · Our example: the big box's length. - 14 inches
(example number: Our example: the big box's width.) · Our example: the big box's width. - 8 inches
(example number: Our example: the big box's height.) · Our example: the big box's height. - 2,016 cubic inches
(example number: Our example: worked out: 18 inches × 14 inches × 8 inches.) · Our example: worked out: 18 inches × 14 inches × 8 inches. - 14.5 pounds
(example number: Our example, worked out: 2,016 cubic inches ÷ 139 cubic inches per pound, about this.) · Our example, worked out: 2,016 cubic inches ÷ 139 cubic inches per pound, about this. - 15 pounds
(example number: Our example: worked out: 14.5 pounds, with the fraction raised to the next whole pound.) · Our example: worked out: 14.5 pounds, with the fraction raised to the next whole pound. - 12 inches
(example number: Our example: the small box's length.) · Our example: the small box's length. - 10 inches
(example number: Our example: the small box's width.) · Our example: the small box's width. - 4 inches
(example number: Our example: the small box's height.) · Our example: the small box's height. - 480 cubic inches
(example number: Our example: worked out: 12 inches × 10 inches × 4 inches.) · Our example: worked out: 12 inches × 10 inches × 4 inches. - 3.45 pounds
(example number: Our example, worked out: 480 cubic inches ÷ 139 cubic inches per pound, about this.) · Our example, worked out: 480 cubic inches ÷ 139 cubic inches per pound, about this. - 4 pounds
(example number: Our example: worked out: 3.45 pounds, with the fraction raised to the next whole pound.) · Our example: worked out: 3.45 pounds, with the fraction raised to the next whole pound. - 11 pounds
(example number: Our example: worked out: 15 pounds − 4 pounds.) · Our example: worked out: 15 pounds − 4 pounds.